Catherine M. Graham
Director of Administration, San Bernardino
Catherine M. Graham is responsible for managing the administrative operations of the Firm, including supervising all non-attorney personnel, evaluating and managing the Firm’s operating and information systems, overseeing the Firm’s finance functions, assisting in the marketing of the Firm’s legal services and client development activities including on-site client seminars and attorney speaking engagements, and evaluating, managing and supervising the facilities of the Firm. Her management approach contributes to cost effective and efficient operations which frees Shareholders to concentrate on their clients and cases. She is a member of the Association of Legal Administrators and the Society for Human Resource Management and is a California Notary Public.
The firm was selected by the Division of Workers’ Compensation (DWC) to participate in the first group of the DWC case management e-filing trials. During the EAMS transition to a paperless environment, we required every secretary and appropriate support staff to participate in DWC training, conducted “in-house” discussions and training sessions, insured that all appropriate staff are qualified as EAMS users and modified our practice procedures to accommodate and improve the EAMS system.
Parker & Irwin continues to review and revamp policies and procedures to accommodate the requirements of EAMS to the benefit our clients.
For our clients’ convenience, we have offices strategically located throughout Southern California including San Bernardino, San Diego, Santa Ana and Los Angeles.
We encourage our clients to subscribe to our newsletters, review our client seminar presentations.
Our professional staff are active members of legal and private organizations including California Workers’ Compensation Defense Attorneys Association, Workers’ Compensation Forum, Council on Education in Management, Employers' Group, State Bar of California Legal Specialization/Workers’ Compensation, Association of Legal Administrators and General Counsel to Point Loma University. Also, American Bar Association, Association of Legal Administrators, California Coalition on Workers’ Compensation, California Self-Insurers Association, California State Bar Association, California Workers’ Compensation efense Attorneys’ Association, California Workers’ Compensation Institute, Council of Self-Insured Public Agencies, DRI, Local Bar Associations, National Association of College and University Attorneys, Public Agency Risk Managers Association (PARMA), Risk Insurance Management Society, Inc. (RIMS), Workers’ Compensation Forum.
The successful use of technology not only sets us apart from competitors but also places us firmly in the lead.
We deploy the latest technologies in case and law office management, including an online subscription to EDEX, the State of California, Department of Industrial Relations, Division of Workers’ Compensation database.
E-billing systems are used to code and format invoices to precise requirements for transmittal to clients.
Clients use this technology to introduce analytical tools for planning, budgeting and measuring performance of legal services. E-billing incorporates The Uniform Task Based Management Systems (UTMBS) task code sets which are designed to provide clients and law firms with meaningful cost information on legal services. Our experience includes:
LexisNexis, Allegient Systems, Bottomline Technologies, CT TyMetrix, LegalPrecision, DataCert and Legal Bill.
No-cost seminars are presented to clients at strategic off-site locations. On-site educational seminars on topics of interest to a client are also conducted throughout the year. We send immediate notifications of important occurrences and articles of interest written by our attorneys. In addition to mandated CLE requirements, our attorneys attend other educational conferences. We are invited and volunteer to speak at educational forums and participate as exhibitors at these events.